Exclusive Pet Store

Among the different business verticals, one of the most challenging yet rewarding projects has been the exclusive pet store. In this initiative, I took on a key role as the main point of contact from the UX/UI team.

📝 Requirement definition
The first step was translating e-commerce requests into clear and actionable requirements for our team. This was crucial to ensure that the design aligned with real business needs.
 

🗣️ Stakeholder communication

As the project lead on our side, I kept constant communication with several departments. This ensured that every design decision was aligned with both business goals and operational needs.
 

🤝🏼 Collaboration with external providers
Along the way, the business brought in external service providers. I represented my team in multiple meetings, acting as a communication bridge and making sure the UX/UI vision was preserved.

✅ QA and validations

Another important part of my role was reviewing the platform during different stages. I conducted quality checks and validations before launches, ensuring deliverables met standards and that the final user experience was smooth and reliable.

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🚀 Learning:
This project challenged me to take on the role of a bridge between business, providers, and the design team. It was a highly valuable experience that strengthened my communication, management, and strategic thinking skills, beyond design itself. It also pushed me to grow my leadership, independence, and stakeholder management capabilities, while consistently keeping the user’s needs at the forefront of every decision.​